Ahead of his participation in a Dublin Tech Summit panel discussion about how important customer experience will be in the near future, Andy O’Kelly, eir business Chief Architect, looks at the state of customer service now in this increasingly digital … Continued
Chief Architect eir Business
As Chief Architect in eir Business, Andy provides vision and direction on emerging business and technology trends, and promotes eir solutions to key customers.
Andy’s twenty eight years experience in the ICT industry spans the public sector, a market data software company, and enterprise network services, and roles as both technology expert and business management to Managing Director level.
Andy is a graduate in Computer Science from Trinity College Dublin.
The pace of technological change is relentless. As a telecoms company that works to help businesses embrace innovation, it’s an exciting time for eir business. We keep our eyes on key technological advancements that we think hold enormous benefit for … Continued
With large-scale global cyber-attacks like WannaCry, Nyeta and Bad Rabbit hitting the headlines in 2017, cyber-security has been catapulted into the boardroom of organisations here in Ireland. On 1st November, Dublin Information Sec 2017 delved into the world of IT … Continued
In another year of high profile cyber incidents, how are solutions shaping up to help enterprises respond to risk? Andy O’Kelly, Chief Architect with eir Business looks at the technology solutions available to enterprises. With cyber security regularly hitting the … Continued