mobile and the customer experience image used for Sonya McCourt's blog

Mobile and the customer experience

The way in which organisations interact with their customers is changing as technology evolves. Customers are now choosing to communicate with brands via social media, internet chat and mobile. If they are to retain customers, brands need to take a … Continued
eir is the mobile network trusted by more than 1 million customers

A superb mobile network isn’t effortless,…

A mobile network is like the ground beneath your feet: when it’s supporting you as it should, you hardly think about it. At eir we’re investing to continually enhance the voice and data experience on our mobile network, which is … Continued
smart healthcare and smart cities - a more integrated approach?

Smart Healthcare and Smart Cities -…

Do you remember when smart was simply to do with setting goals for the team and less about a platform that ensured services were integrated? Maybe we need to bring this definition back and apply it to integrated care and … Continued

Mobilising the IT opportunities in CityJet

Mobile technology and services are increasingly important to enable CityJet develop and grow its business. The airline is constantly looking to enhance the effectiveness of its organisation, and improve services for its customers. David Cadenhead, CIO of CityJet, discusses the … Continued

eir Business Dubai Duty Free Irish…

1. The prize is a pair of tickets to the 2016 Irish Open(“the Open”) 2. One winner will get a pair of tickets 3. Tickets can be used on any day of the Open (Thurs 28th-Sun 31st May) 4. This … Continued

LearnStorm Maths Challenge: The Education Revolution

As one of Ireland’s largest telecoms companies, we follow with great interest the development of science, technology, engineering and maths (STEM) schemes. One of the more successful programs in recent years is LearnStorm Maths Challenge in association with the Khan Academy. … Continued
innovative eGovernment projects in the spotlight

Innovative eGovernment Projects In The Spotlight

Innovation and integration have become key characteristics of eGovernment projects in Ireland. The eGovernment Summit and Awards highlighted just some of the successful innovative eGovernment projects making an impact on citizens’ lives. When judging the recent eGovernment Awards I was … Continued
Trends to watch

What digital trends will you be…

There’s no question that 2015 was dominated by one trend: mobile. It was the year when mobile search overtook desktop search in 10 countries, including the US and Japan. And Google introduced an update that rewards mobile-friendly websites in its … Continued
Charity mobile apps  What you need to know

Charity mobile apps: what you need…

Mobile apps can help to boost donations, fundraising and volunteering activities, and can develop a new channel to keep your supporters engaged with your charity?.  Managing a non-profit in Ireland requires a lot of dedication and hard work, whether it … Continued
2 people drinking coffee in a coffee shop and using WiFi

What's next for venues offering free…

Everybody loves venues offering free WiFi. Coffee drinkers and restaurant-goers often choose a venue based on whether they can get online, quickly and reliably. But something’s changed in the market, and it’s this: the new generation of WiFi technology doesn’t … Continued