At a time when the Government and Public Service Bodies are under pressure to get the best value, manage budgets and maintain high service levels, David Walsh, Sales Director of eir Business explains why choosing the right mobile communications partner is more important than ever.
eir has delivered communication solutions and services to public service bodies for many years and is acutely aware of the challenges they face on a day to day basis. Managing costs is crucial and the ability to have a clear picture of expenditure is essential when making purchasing decisions.
Following an extensive programme of investment in our mobile network, eMobile, eir’s mobile phone service, has been named as an official participant on the Government Framework. eir is uniquely positioned, in terms of technology and expertise, to provide the level of connectivity expected of government agencies in today’s fast-moving environment.
David explains why eMobile is the right choice when government and public service bodies are choosing a communications provider. “eMobile has been a trusted choice in the consumer and SME mobile market since it was launched in 2009 and is a growing mobile operator in the market. We know that value is fundamental to the running of these organisations and we have developed and tailored our unlimited mobile plans to give government agencies the cost control required.
“We are keenly aware that each government area has different needs and that is why we can tailor our mobile plans. A dedicated account manager is assigned to each agency and is available to discuss the changing needs of the organisation. Flexibility is a big part of business today both in the private and public sector’” added David. eMobile also has a Business Support centre which is on hand to respond the needs of the organisations it works with. “We know our customers rely on our service and if they need support we are on hand to provide it 24/7” said David.
Visibility of expenditure is important and for this reason eMobile has developed a tool that will allow customers to stay on top of spending at all times and it allows the user to drill down to the detail it needs. “This facility allows each government department to generate reports on data customised by site, account or cost centre. The reports can also be tailored to each area’s specific needs from our secure online customer portal” David continued.
David also explained that another factor for organisations when choosing a communications provider is the necessity to always be connected or contactable. “The flexibility to check your email and work while on the go is part and parcel of everyday life. The move towards smartphones and tablets has increased the need for a robust network and eir is investing heavily in its infrastructure. The network offers 99% population coverage in Ireland and we will roll out 4G services later this year to ensure our customers will be able to avail of the latest advances in technology. Our nationwide WiFiHub hotspots give our customers the ability access free WiFi right across the country. That is why we are committed to building Ireland’s largest WiFi network and we are already well underway with over 1,700 WiFiHub hotspots in place in key locations for business such as at Dublin Airport, Irish Rail and Dart Stations as well as petrol stations and cafes across the country” said David
Smartphone usage has increase by 19.9% from 2011 with two out of three companies using smartphones for business. These stats hammer home the need and importance for public service bodies and government agencies to drive efficiencies through transforming ways of working and choosing the right mobile partner to enable this change. We believe eMobile can meet the needs of every organization, large or small” said David.
David said “At eir, we have designed a mobile service that works smarter for government giving our customers the complete benefit of eir’s expertise and scale. Switching to eMobile is easy and our dedicated account managers are on hand to ensure the process runs smoothly. Our message is simple – moving to eMobile brings simplicity and strength in business”.
David Walsh is Sales Director, eir Business. Connect to David on Linked In or contact David here for more information.
For more information on eMobile, please contact your Business Development Manager