Voice Services

Who needs to optimise their enterprise network?

Every ICT investment you make has to earn its keep. Here are some signs that could indicate your network or infrastructure is running at less than optimal performance. At eir Business we have a dedicated team of engineers and architects … Continued

What matters more than cost savings…

Ask a director of IT or finance about their technology investment, and they’ll say that nothing matters more than cost savings. But this month’s launch of eir SIP Voice adds a new element to the mix, opening a new era … Continued

What do your customers really want?

In the past most customer interactions were reactive rather than proactive, but customer analytics are changing all that. How can you use analytics for better insight and service? Your competition is after your top customers, and your customers have a … Continued