Who needs to optimise their enterprise network?

Lorraine Butler

Director of Enterprise & Government Markets, eir Business

Every ICT investment you make has to earn its keep. Here are some signs that could indicate your network or infrastructure is running at less than optimal performance.

At eir Business we have a dedicated team of engineers and architects we call the Managed Services and Solutions division. They’ve been coming up a lot recently in conversations I’ve had with enterprise and government customers, because in many of these conversations, customers are describing problems that I know this team can assist with.

If you’re answering ‘yes’ to questions like those below, our expert team could probably help you, too.

Could you get better value by using just one trusted supplier for your ICT equipment? Many of our customers tell us they’re still using a variety of equipment vendors. Sadly that means they’re spending more time and money that they probably need to for vital ICT equipment like firewalls, routers, switches and phone systems. Did you know that eir Business provides a wide range of equipment from Cisco, Avaya, Fortinet, RSA Security, McAfee, NICE, Unify, DataSquirt, Orange Business Services, Verint and Plantronics? If you’re curious to know more, learn about our ICT Equipment services here.

Are you concerned that your enterprise network contains non-compliant or outdated devices? This is certainly a hot-button issue for many customers. Around 70% of customers whose networks we audit have unregistered devices – like routers which were installed but never registered with the vendor, such as Cisco. This nullifies the value of such a device, because it cannot be updated with the correct software; the device may also reach end of support or end of life without your knowledge, leaving your network vulnerable. If this sounds like an issue that’s affecting you, click to learn about Maintenance and Support services, including device audits.

Have you suffered network downtime due to hard-to-diagnose causes? Unplanned outages in the enterprise network or slow-performing applications can cause lost revenue, loss of reputation, and huge frustrations for your staff. If these issues are affecting you, you probably need to find a partner who can proactively resolve network issues before they impact your business. To find out how we help customers achieve better uptime and network quality, click here to learn about Service Assurance.

Do you need a scalable programme management partner for a critical project? If you work with a partner who knows networking and understands your business, you’re on your way to driving more revenue and better value from your investment in ICT. Our Professional Services team offers consultants and experienced programme managers who can help de-risk your deployment or migration to new technologies. Click here to learn more about our Professional Services.

You can also speak with me or with your account manager if any of what I’m describing here sounds like your organisation. What we’ve done with the Managed Services and Solutions team is gather together our most knowledgeable engineers, solution architects and service technicians. All of them are focused on helping our customers improve their uptime, their performance, and most of all their return on their ICT investment.


If we can help you, please do get in touch.



Lorraine is Director of Enterprise and Government Markets in eir Business. In this role, Lorraine leads a customer centric team who are responsible for looking after the total ICT solution requirements for eir’s largest private and public sector organisations.

Lorraine joined eir in 2003 and has built a strong career during this time, progressing from positions including Head of Acquisition to her current role. She has over 15 years experience in leadership positions, having transitioned into telecommunications from the Software and Recruitment industries.

Lorraine is a graduate of Dublin Institute of Technology (DIT) with a BA in Technology Management, Post Graduate Diploma’s in Coaching & Mentoring from DIT, IBEC & CMI. She is currently in her final semester of MSc.Business (Leadership & Management Practice) with Smurfit Business School.