The tremendous growth of interactive telephone services has been a boon for Phonovation, Ireland’s leading provider of premium rate numbers and interactive SMS services. From television phone-in competitions to information lines such as weather forecasts, Phonovation has established itself as the clear market leader, and it has chosen eir, Ireland’s communications market leader, to provide the network services, business resilience and expertise that will take Phonovation into the future.
“Our business is completely telecommunications based. There are no operators or agents taking calls, all contacts from the public are routed and handled automatically by the system. We need to proactively manage the risks connected to this and make sure we have the best levels of availability. We approached eir because we knew they’d be in the best position to offer us the collocation and call routing services we wanted. But it’s really the way they worked with us that impressed us, and that’s made all the difference to the success of the installation.”
Paddy Woods Managing Director, Phonovation