Managed Security

Continuous protection in a changing world

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Overview

Continuous Protection for your information security

eir Managed Security gives you the power to see into every corner of your IT estate.It’s easy to maintain that visibility as your infrastructure flexes and evolves — for example,when you add new virtual environments or when travelling staff use corporate IT services abroad. The service logs telemetry from the IP devices you nominate, so you can be confident that your logs are complete and secure.

 

Continuous Protection for your information security

Spot what Matters

Our service will prioritise what matters to your business. By analysing security event data in real-time, unexpected activity is automatically recognised. This allows the earliest possible reaction by our engineers to minimise risk to your network. Incidents are prioritised according to business relevance, so you can be sure that business-impacting events are responded to first.

IT professionals know how complicated it can be to correlate and analyse data from various sources, in order to recognise anomalous activity. eir Managed Security cuts through this complexity. Based on next-generation Security Information and Event Management (SIEM) technology, our service, which is supported by our rigorous ISO 20000-1 accredited ITIL-based process, uses advanced security intelligence to detect unusual patterns and manage incidents.

   Spot what Matters

Breakthrough Technology

eir Managed Security unites advanced technology with best practice in interpreting and managing incidents.

Security information and event management (SIEM) technology is one of the fastest growing areas in ICT, and eir’s managed service is built on the industry’s most advanced SIEM available. Next-generation SIEM lets organisations make more accurate decisions on security events in real time, and dramatically reduce false positives. Information from any IP device you choose — including routers, switches, servers, pointsof-sale and smart devices — can be logged and the traffic analysed in real-time. The core SIEM intelligence engine adapts to changing conditions and devices on your network, enabling a more effective response to security issues that arise.

Breakthrough Technology
Benefits

Real benefits for your organisation

eir Managed Security benefits your organisation across a range of areas:

 

Business

  • Protection of your brand and reputation
  • Regulatory compliance
  • Guard your customers against identity theft
  • Limit corporate liability
  • Enhance corporate governance, risk and compliance (GRC) activity
Real benefits for your organisation

Operations

  • Free up valuable resources
  • Resolve incidents faster
  • Rapidly generate compliance reports
  • Access expert security skills on an opex basis

 Technology

  • Faster intervention when attacks occur
  • Rapid pinpointing of the source of malicious traffic
  • Secure, more effective log management 24 hours a day
  • Protection against emerging threats

 

 Finance

  • Retention of brand loyalty and good will
  • Reduction in risk
  • Enhanced stability of company and reputation
  • Reduced threat of fines
  • Consumption based pricing makes IT budget more predictable

 

Security Portal

Real Time Security Portal

eir Managed Security customer portal is a straightforward, easy to use navigate systems that visually depicts the security status of your infrastructure.

 

 

Dashboard Views

Contains at a glance information on the status of the network, can be customised to highlight areas of specific interest to you and can be designed to reflect your business critical assets and functions.

Dashboard Views

Detail on security incidents

View incidents by device against a map of network.

Detail on security incidents

Insights into security incidents

View, filter and sort security incidents and alerts for root cause analysis through a single screen.

Insights into security incidents

View your full network and IT estate

Interactive topology maps of your estate display devices and connections allowing you to drill to device or incident level, including details of security incident count by device.

View your full network and IT estate

Analysis and reports

You can also drill down into your reports to provide graphical view of your data.

Analysis and reports

Analytics and Reporting

Easily generate custom reports tailored to your priorities or choose from the 1400 standard out of the box templates.

Analytics and Reporting
Customer Stories

SouthWestern

‘Our objective is to have a proactive, best in class security infrastructure that will protect our customers and our own data. That’s why we chose eir for our managed security needs. Their expertise covers a wide range of tchnologies, which allows us to have a single point of contact to address any challenges we might have.’

 

Mike Costello, IT Infrastructure and Security Manager, SouthWestern BPO

SouthWestern