Overview

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Overview

Great news, from June 15th, you can now use your mobile plan across the EU, just like you do at home. This means you can use calls, texts and a chunk of data from your plan while travelling in the EU.

 

 

Here’s what it means for you:

  • Calls & Texts: You can use your calls and texts anywhere in the EU and they will be deducted from your allowances as they would at home.

 

  • Data: If you have a data allowance at home you can use a chunk of this data while you roam in the EU. Please make sure to check what you have available at the time of roaming. You can do this by following the instructions in the text we’ll send you when you arrive at your EU destination.

 

Free eir to eir mobile calls and texts and free calls to landlines will not be available while roaming and will be deducted from any available allowances. If you have no available allowances you will be charged at standard rates.

 

 

See below for a handy guide on EU data allowances. If you can’t remember your plan name you can find this on your bill.

eir Postpay plansData Allowance in ROI
Business Mobile Unlimited 15GB Standalone Only15GB (Enjoy 6.3GB of this in the EU)
Business Mobile Unlimited 15GB Sim Only
15GB (Enjoy 6.3GB of this in the EU)
Small Business Unlimited 18 Months
15GB (Enjoy 6.3GB of this in the EU)
Small Business Unlimited 24 Months
15GB (Enjoy 6.3GB of this in the EU)
Business Mobile Unlimited 15 GB - Advantage15GB (Enjoy 6.3GB of this in the EU)
Business Mobile Unlimited 15GB15GB (Enjoy 6.3GB of this in the EU)
eir Mobile Unlimited 15GB + Roaming15GB (Enjoy 6.3GB of this in the EU)
Mobile Broadband plan
Business Mobile Broadband 10GB
10GB (Enjoy 6.3GB of this in the EU)
Business Mobile Broadband 10GB for tablet10GB (Enjoy 6.3GB of this in the EU)
4G Data Only 10GB10GB (Enjoy 6.3GB of this in the EU)

The EU Roaming Allowance (fair usage policy) is calculated in accordance with Regulation (EU) No 531/2012 (as amended) and Data wholesale roaming caps as of 15th June 2017.

If your plan is not listed in the above table this means that you can use your full amount of data allowance while roaming subject to what you have available at that time.

If you are using calls, texts or data outside your allowances you will be charged the same standard rates as at home. Plus we will send you texts so you know exactly how much data you are using. And remember you can always turn on your WiFi if you want to save your data allowance for when you get home.