Small & Medium Business Telephone

Get the most out of your business’ telephone

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or call us on: 1800 245 440
Overview

How eir Business can help

eir Business has installed more telephone systems in Ireland than anybody else and understands that your business needs a value for money, well supported, simple to use telephone system.

We sell a carefully selected set of business telephone systems to best meet the needs of small and medium businesses.

Contact your Account Manager today to get advice on the best system for your business.

 

  • Choice of Analogue, TDM (Digital) and IP (internet Protocol) Phones connected phone system
  • Modern cost effective compact Systems to suit every size of business from 5 extensions to 500 extensions
How eir Business can help
What you get

A system to maximise your business success

Business telephone systems offer hundreds of calling features, but some are more suited to small/medium businesses than others. eir can help you choose the configuration that delivers practical, cost effective  system for your business.

 

A business telephone system is ever more affordable.

Modern on-premises systems have been getting cheaper yet more powerful. If your current  system is older than six or seven years  you can  really benefit from the power of a new eir telephone system.

 

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Benefits

Maximise sales by telephone

Manage sales enquiries efficiently and effectively with, auto attendant, incoming call groups, direct dialling in (DDI), call diversion, mobile twinning and advanced voicemail.

Mobile working

eir telephone systems permit a desk extension to be used at home, or on a smartphone application, ensuring that staff are still contactable by customers and colleagues. Mobile twinning ensures that staff don’t need to be in the office to answer the phone. Increase your workforce mobility  through the use of smartphone applications or routing a desk extension to the users home phone, allowing staff and customers to remain contactable anywhere they are working.

Enable flexible working arrangements

Retain and motivate valuable employees by using remote connection over broadband to make home and flexible working arrangements possible.

 

Improve staff morale

Enabling employees to work remotely can improve their work/life balance making them more effective in the workplace.

 

Optimise telephone line usage

Optimise telephone line usage by sharing telephone lines efficiently amongst users. For example 2 telephone lines can be shared by as many as 10 extensions.

 

Unanswered customer calls cost sales!

A  large percentage of callers who can’t get through on the first try don’t call back. Increase the flexibility and responsiveness of your company by having voicemail delivered directly to staff email accounts.

Efficient distribution of incoming calls.

Present a professional face to your customers by using direct numbers for each employee or an automated attendant (“Dial 1 for Sales”, “2 for Accounts” etc.), which lets a customer route themselves to the right person or department.

Maintenance

Support packages for phone systems, network and data

 

Our nationwide professional support team understand that having a working telephone system is vital to your business.

We offer a range of affordable maintenance service levels on a wide range of phone systems: both eir and non eir installed.

Our support teams are fully trained and accredited to work on all the telephone equipment we supply.

 

Partner certification and awards:

  • Cisco Gold Partner
  • Cisco Gold Partner of the Year Ireland 2007, 2008, 2010 & 2012
  • Avaya Gold Partner with over twenty five years’ experience installing and maintaining Avaya/Nortel all over Ireland
  •  AVAYA Joint Service Delivery (JSD) Certification
  • Approved Unify Partner
  • Gold partner NICE & Tandberg