Take your voice and collaboration solutions to the next level
Voice and Collaboration
As Ireland's longest-established voice services provider we've continuously enhanced our voice and collaboration services and now offer a fine-tuned product set for any business requirement, from standard voice to complex Unified Communications solutions. Our team have the expertise to create a customised voice solution that will enable you to boost productivity, while reducing costs and business risk.
Tap into a whole new way to deliver telephone lines to your premises: get better value by using just one connection to carry both your calls and your data, with no loss of voice quality or reliability. eir SIP Voice is a robust, toll-quality voice service provisioned over a private, eir IP data circuit that connects an existing customer Private Branch Exchange (PBX) to eir’s Public Switched Telephone Network.
Advantage Unified Hosted Voice
This network–based, fully-featured cloud PBX delivers sophisticated telephony and advanced features such as inbound call control and routing, auto-attendant IVR, hunt groups, extension to extension dialling, integrated voicemail, mobility and automated failover. With the flexibility of cloud delivery and management, Advantage Unified Hosted Voice will grow with your business and replace existing on-site systems.
Advantage Unified Hosted Contact Centre
Bring your communications to the next level through the power of voice, video web collaboration and instant messaging, together with powerful capabilities for your contact centre that enhance team collaboration. Based on the industry leading Cisco Unified Communications Manager (CUCM) suite of integrated communications tools, Hosted Contact Centre boosts productivity with faster, more effective communications across your organisation.
From full-room video conferencing to portable web conferencing, our range of flexible web and audio conferencing solutions can be customised to suit all types of meetings and events. Our solutions have been designed to seamlessly integrate into your existing infrastructure and our dedicated team can fully manage all details of your meetings and events from beginning to end.
Get 24/7 visibility of all your fixed line usage and costs from eir with our enhanced billing communications and management portal. Access all of your bills in one place; check your spend by location, department and user; and optimise your telecom performance and infrastructure, saving you time and money.