Pay a bill

There are a number of ways to pay your eir bill.

Pay online, simply register and log into My eir and click on ‘Pay bill online’ on the left hand side of the screen. You can pay by Credit or Debit card.

Alternatively: You can pay your bill by signing a Direct Debit, simply log on to my eir and choose ‘Sign up’ for Direct Debit’.

Please ensure your account can accept direct debits (you can verify this information with your bank). It will take up to 8 days for your direct debit to be set up with your bank. We will send you a letter to confirm your Direct Debit details. Once everything is set up, your payments will then automatically come out of your account on the same day every month.

  • Call us on 1800 601 701 and select 2 ‘customer care’ and press 1 to ‘make a payment’. You will need to have your account number to hand to pay
  • Pay at the Post Office – find a post office in your area
  • Send us a cheque made payable to eir Ltd and mail to us at PO Box 43, Kilrush, Co Clare.
  • Use online banking. You will need to contact your bank to set this up.

If you pay via the Post Office, Direct Debit or online you need to allow 48 hours for payment to reach us and to show up in your ‘My eir’ account. If you have recently moved to eFibre, make sure you are paying from your last bill which has the new account number on it. If you pay online at www.mybills.ie or standing order you will need to make sure that you are using the new account number.

If you pay by cheque it will take 5 working days from the date that eir receives your cheque for us to process the payment and for it to show in your ‘My eir’ account.