eir Fibre FAQ

  • What speed should I expect to get?

    eir Fibre will give speeds of up to 100Mb. The specific speed you will get depends on what product you have selected and how close you are to the local cabinet. The speed you experience can also be affected by your wireless setup.

  • What Services can I expect with eir Fibre?

    A new modem

    Receive a new modem for FREE with the latest
    in wireless technology which delivers a faster
    wireless broadband service over multiple devices.

    Internal network

    Create your own internal network to share data
    storage and printing facilities with multiple users
    via a simple USB connection.

    Network hardware upgrade

    When your fibre broadband is being installed,
    your existing wiring infrastructure (Network
    Termination Unit) will be upgraded to ensure you
    have the most up to date wiring in your premises.
    We will also move your modem free of charge
    up to 30 meters from the NTU so you can place
    your broadband device wherever best suits you.

    Broadband support

    When moving to fibre broadband you get access
    to our business broadband technical support team
    to get you up and running.

    We configure your devices

    Our installation engineer will install and configure
    your new eir Fibre modem and even assist in the
    configuration of up to two devices (e.g. laptop,
    smartphone or computer).

    Better stability

    Your fibre broadband service connection on
    eir’s Next Generation Network has increased
    stability and resilience. This means your broadband
    speeds are consistent throughout the day, even
    at peak times.